SHIPPING & RETURNS
In stock items are ready for shipping within 1-3 business days of purchase.
The turn-around time for preordered items may vary.
We are currently offering the following shipping rates
- $10 flat rate shipping across Canada Through Canada Post
- free shipping on orders of $100+
- free local pick up
- $15 flat rate shipping to the US
- free Shipping US order $100+ US
Shipping Insurance is covered by Canada Post up to $100 included with your order.
Shipping insurance must be purchased separately on packages to the US. Please contact email@example.com to arrange insurance.
Once an order is in transit, it is not the responsibility of Fox and Poppy to replace the package if it is lost, stolen or damaged. If the package is lost, stolen; damaged or does not arrive, please contact the courier to file a claim.
Contact us for rush shipping
Returns are accepted within seven days of receiving your package.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached.
The shipping cost on the returning package is the responsibility of the customer unless Fox And Poppy is at fault for the return (damaged item or incorrect items sent).
Please contact firstname.lastname@example.org and attach your proof of purchase and order#.