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shipping and returns

Shipping

In stock items are ready for shipping within 1-3 business days of purchase. 
The turn-around time for preordered items may vary.

We are currently offering the following shipping rates 

Canada:

  • $15 flat rate shipping across Canada Through Canada Post
  • free shipping on orders of $50+

US:

  • $20 flat rate shipping to the US
  • free Shipping US order $50+ US

Shipping Insurance is covered by Canada Post up to $100 included with your order.

Returns

Returns are accepted within seven days of receiving your package.

To be eligible for a return, your item must be in the same condition that you received it with tags attached and unworn. 

The shipping cost on the returning package is the responsibility of the customer unless Fox and Poppy is at fault for the return (damaged item or incorrect items sent).

Please contact hello@foxandpoppy.com and attach your proof of purchase and order#.

 

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