SHIPPING & RETURNS

Shipping

In stock items are ready for shipping within 1-3 business days of purchase. 
The turn-around time for preordered items may vary.

We are currently offering the following shipping rates 

Canada:

  • $10 flat rate shipping across Canada Through Canada Post
  • free shipping on orders of $100+
  • free local pick up
Please contact us via email foxandpoppyxo@gmail.com to arrange your pick up time. 


USA:

  • $15 flat rate shipping to the US
  • free Shipping US order $100+ US

Shipping Insurance is covered by Canada Post up to $100 included with your order.

Shipping insurance must be purchased separately on packages to the US. Please contact hello@foxandpoppy.com to arrange insurance.

Once an order is in transit, it is not the responsibility of Fox and Poppy to replace the package if it is lost, stolen or damaged. If the package is lost, stolen; damaged or does not arrive, please contact the courier to file a claim.

Contact us for rush shipping

Returns

Returns are accepted within seven days of receiving your package.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached.

The shipping cost on the returning package is the responsibility of the customer unless Fox And Poppy is at fault for the return (damaged item or incorrect items sent).

Please contact hello@foxandpoppy.com and attach your proof of purchase and order#.