SHIPPING & RETURNS

Shipping

Orders are ready for shipping within 1-3 business days of purchase. 
The turn-around time for preordered items may vary.

We are currently offering the following shipping rates 

  • $10 flat rate shipping across Canada via Canada Post
  • Free shipping on orders of $100+
  • Free Local Pick Up-
Please contact us via email hello@foxandpoppy.com to arrange your pick up time.

As of now; we do not ship products internationally

Shipping Insurance is covered by Canada Post up to $100 included with your order.

Once an order is in transit, it is not the responsibility of Fox and Poppy to replace the package if it is lost, stolen or damaged. If the package is lost, stolen; damaged or does not arrive, please contact the courier to file a claim.

Returns

Returns are accepted within seven days of receiving your package.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached.

The shipping cost on the returning package is the responsibility of the customer unless Fox And Poppy is at fault.

Please contact hello@foxandpoppy.com and attach your proof of purchase.